Question 1

Do you come to my home or workplace?

Accepted Answer

Yes. We are a mobile detailing service and travel to your home or workplace in Newton, NC and nearby areas as long as power and water access requirements are met.

Question 2

Do you need access to power and water?

Accepted Answer

Yes, at this time we require access to a standard outdoor water spigot and a standard electrical outlet to perform services. We will notify customers once we transition to a fully self-contained setup.

Question 3

What areas do you service?

Accepted Answer

We primarily serve Newton, NC. If you're just outside Newton, contact us and we'll confirm availability.

Question 4

How long does a detail take?

Accepted Answer

Service time depends on the package selected and the condition of the vehicle. Most services take between 1–4 hours.

Question 5

What if my vehicle is very dirty or has heavy pet hair?

Accepted Answer

Vehicles with excessive dirt, pet hair, stains, or buildup may require a higher-level service or an additional fee. We will always communicate this before starting.

Question 6

Do I need to be present during the service?

Accepted Answer

No. As long as we have access to the vehicle, power, and water, you do not need to be present.

Question 7

What types of vehicles do you service?

Accepted Answer

We service cars, trucks, SUVs, and vans. Oversized or specialty vehicles may require approval or additional pricing.

Question 8

Do you offer interior-only or exterior-only services?

Accepted Answer

Yes. We offer interior-only, exterior-only, and full detail packages to fit different needs and budgets.

Question 9

What forms of payment do you accept?

Accepted Answer

We accept cash, card, and digital payments. Payment is due at the time of service unless otherwise arranged.

Question 10

What happens if the weather is bad?

Accepted Answer

Weather-dependent services may be rescheduled for safety and quality reasons. We will communicate any changes as early as possible.

Frequently Asked Questions